TAMPA, FL – Carlton Fields is recognized as a top performer in the new BTI Super Listener A-Team 2026: Clients Rank Law Firms Best at Business Development report. This is the only independent ranking focused specifically on the listening and business development behaviors that drive new inbound work.
The firm was recognized among those that outperform their peers in converting client conversations into trusted relationships and new business, driven by six key activities that most influence hiring and wallet-share decisions:
- Super Listening
- Anticipating Needs
- Innovative Solutions
- Creativity
- Educating Clients
- Co-Solutioning
According to BTI, “Super Listening” is the most critical of the six behaviors clients say separate elite business developers from the rest. It involves asking catalytic questions, listening to what clients say and do not say, and interpreting their questions, comments, silences, and points of agreement and disagreement.
For the 2026 report, BTI’s analysis trends data from more than 350 interviewees comprising top legal decision-makers at large organizations with $1 billion or more in revenue.
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