BTI describes the firms on the list as bold and client-centric.
Carlton Fields also ranks as one of strongest law firms in four areas clients see as driving legal innovation:
- Movers & Shakers — disrupting the legal industry by making strategic and tactical moves others don’t
- Innovation Builders — bringing change to the legal market through new technology, services, strategies, or structures
- Client Experience Innovators — making strategic changes in client service to deliver a world-class client experience
- Law Firm Technology Leaders — embracing and using technology in new and different ways to better help meet clients’ needs
Carlton Fields’ President and CEO Gary L. Sasso said, “Our ranking is gratifying. It’s proof that we are providing unique value to our clients, and that our disciplined focus on client needs is differentiating us, positively, in the marketplace. We strive to offer our clients a preferred alternative to the experience they might have with any other law firm in important ways.”
The BTI Legal Innovation and Technology Outlook is based on more than 359 in‐depth telephone interviews with top legal decision makers conducted between February 20, 2017 and July 8, 2018. Click here for more information.
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