In a dispute over Uber's alleged failure to provide a wheelchair-accessible ride-sharing option in New Orleans, the District Court held that, under California law, plaintiffs were not equitably estopped from avoiding arbitration because their ADA claims did not rely on Uber's Terms and Conditions.
California law permits a party to compel a nonsignatory to arbitrate when a nonsignatory should be equitably estopped from arguing that he cannot be bound by an arbitration clause. Uber argued that Plaintiffs' standing theory - that they may sue without downloading the Uber App and assenting to its Terms and Conditions because downloading the Uber App would be futile -is inextricably intertwined with the Terms and Conditions. However, equitable estoppel is inapplicable where a plaintiff's allegations reveal no claim of any violation of any duty, obligation, term or condition imposed by the contract. Here, the plaintiffs do not rely on Uber's Terms and Conditions - the case arises entirely under the ADA - and plaintiffs' ADA claims are fully viable without any reference to Uber's Terms and Conditions, so equitable estoppel does not apply. The decision denying Uber's motion to compel arbitration was upheld by the Ninth Circuit.
Namisnak, et al. v. Uber Techs., Inc., et al., No. 18-15860 (9th Cir. August 24, 2020)
©2026 Carlton Fields, P.A. Carlton Fields practices law in California through Carlton Fields, LLP. Carlton Fields publications should not be construed as legal advice on any specific facts or circumstances. The contents are intended for general information and educational purposes only, and should not be relied on as if it were advice about a particular fact situation. The distribution of this publication is not intended to create, and receipt of it does not constitute, an attorney-client relationship with Carlton Fields. This publication may not be quoted or referred to in any other publication or proceeding without the prior written consent of the firm, to be given or withheld at our discretion. To request reprint permission for any of our publications, please use our Contact Us form via the link below. The views set forth herein are the personal views of the author and do not necessarily reflect those of the firm. This site may contain hypertext links to information created and maintained by other entities. Carlton Fields does not control or guarantee the accuracy or completeness of this outside information, nor is the inclusion of a link to be intended as an endorsement of those outside sites.
Perspectives on reinsurance and arbitration law and practice.
Recent Posts
Editorial Contacts
Shareholder
Shareholder
Of Counsel
Shareholder
Shareholder
